TraffXchange

Acceptable Use & Rights

Last updated: June 2026

This Acceptable Use Policy (“AUP”) defines what is and isn't allowed on the TraffXchange platform, and sets out intellectual-property and abuse-handling terms. It forms part of, and is incorporated into, our Terms of Service.

1. Lawful use only

You may use the Services only for lawful messaging activity that complies with all applicable laws and regulations, carrier and regulator rules, and these policies. You are responsible for ensuring you have the rights and consents necessary for the traffic you send, receive or route.

2. Prohibited activity

  • Fraud, including artificially generated, inflated or pumped traffic (AIT/SMS pumping).
  • Unsolicited bulk or commercial messaging (spam) and grey-route abuse.
  • Phishing, smishing, social engineering, or distribution of malware.
  • Unlawful interception of, or access to, messages or OTPs not lawfully destined for you.
  • Impersonation, sender-ID spoofing, or evasion of carrier filtering.
  • Messaging that is illegal, harmful, deceptive, or that infringes the rights of others.
  • Attempts to probe, scan, overload, reverse engineer or circumvent platform security.

3. Enforcement

We may investigate suspected violations and may throttle, suspend or terminate traffic or accounts, and withhold settlement on traffic reasonably suspected of breaching this AUP. We may report unlawful activity to carriers, regulators and law-enforcement authorities.

4. Intellectual property

The TraffXchange platform, software, dashboard, documentation, logos and brand are owned by TraffXchange and protected by intellectual-property laws. You receive a limited, non-exclusive, non-transferable right to use the Services under your plan. You may not copy, resell, sublicense, reverse engineer or create derivative works except as expressly permitted.

5. Your content & data

You retain ownership of the data and content you submit. You grant us the rights necessary to process and route it to provide the Services. You are responsible for ensuring your content does not infringe third-party rights or violate this AUP.

6. Abuse, DMCA & infringement reports

To report abuse, fraud, or claimed intellectual-property infringement (including DMCA notices), contact [email protected]. Please include the relevant identifiers (numbers, sender IDs, message samples or URLs), a description of the issue, and your contact details so we can investigate and respond promptly.